Features

Single Static IP address

DNS PTR record (reverse lookup) can be changed to meet your needs
High performance, 128 kbits/second (16kbytes/sec) shaping applied (to downloads only) over the specified download quota (SOHO Shaping).
High performance, No-Set-Limit access, offering good performance to at least 30 Gigabytes per month under most conditions (Prioritised plans, best effort, non-guaranteed).
Always-available connection - Connect anytime, no busy signals, dedicated connection to the Internet.
Use your phone concurrently - Telephone line can place and receive calls concurrently - no second line needed!
All Operating Systems Welcome - If it supports PPPoE, you're welcome to use it. Mac, Linux, PC/Windows, whatever. We don't discriminate.
Bring your own ADSL device - Choose the device that suits your needs - bring your own or buy one from us at a competitive rate - see our pricelist for details.
Use anytime - No Peak/Off-peak time limitations on when you can use your service
No regional surcharge - Same access prices for any area we cover, metro or regional.
No upload surcharge - All upload-direction data is free of charge
Casual dialup account with 10 hours included free then $1 per hour pay-as-you-go.
Optional $15/month extra for 300 hours of dialup account access per month.

*All prices quoted include GST and are subject to change without notice

* Some ADSL providers provide different usage allocations for different time bands. We let you use your connection whenever you want without penalty.

*Some other ADSL service providers assess and charge for both upload and download data on your ADSL connection. This means that applications which send and receive data concurrently (such as online games) are effectively double-charged. Cybertel assesses usage only in the 'download' (Internet-to-customer) direction, and traffic returned from the customer to the Internet is FREE.

Important Information
$129 once-off setup and activation fee applies to new ADSL services.
$39 once-off setup and activation fee applies to ADSL services transferred (churned) from other supporting ADSL providers..
IP address assignments are from Cybertel address ranges and are retained by Cybertel on termination of service.
Static IP allocations may be modified by Cybertel to address technical requirements at 14 days' notice.
No Contract commitment, a $74 early termination fee applies if service is cancelled within 6 months.
Monthly payments may only be made via credit card or direct debit.
Conditions may change - If service conditions are changed in the future, customers will be permitted to cease using the service without penalty if the new conditions are not accepted.
ADSL services are non-refundable.

Definitions:
MB is Megabyte
GB is Gigabyte, 1 Gigabyte is equal to 1,000 Megabytes

Automatic ADSL Service Cancellations
Please be aware that your Cybertel ADSL service will be automatically cancelled by Telstra and a new ADSL service will need to be ordered by you (including a new $134 Activation fee):

When your Telephone account is cancelled.
When you shift location (even if taking the same number with you).

If you order an ADSL-incompatible product on the line ADSL is delivered on.

* We strongly advise that you contact our Sales department to discuss any pending changes to your phone service prior to making those changes.

Service Activation
ADSL services are normally provisioned within 21 days and Activated by Cybertel no later that 7 days thereafter at which time Cybertel will commence billing the customer.

Billing
Cybertel recommends monthly credit card or direct debit payments as any requested changes to services (such as changing Plan) can only be actioned at the start of the next billing period, as per our Terms and Conditions. Also, if selecting quarterly invoicing, the first quarterly service charge plus activation fee and any hardware charges must be paid in full before Cybertel can activate the service - please talk to a Cybertel Sales Representative for further information Contact us.

For monthly accounts, the setup fee, hardware and first monthly fee will be charged to your Credit Card or direct debit upon service activation. Cybertel accepts cash, cheque, money orders and major credit cards to pay an invoice. Cybertel services are non-refundable.